Security
Your security is our priority
Overview
At KarmaGate, security is at the core of everything we do. As a security testing platform, we understand the importance of protecting your data and maintaining the highest security standards.
We are committed to providing a secure environment for our customers and their data. Our security program is designed to protect the confidentiality, integrity, and availability of your information.
Security Certifications
SOC 2 Type II
We maintain SOC 2 Type II compliance, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your data is protected at every step.
GDPR Compliant
Our practices comply with GDPR requirements. We provide Data Processing Agreements for all customers who need them.
Regular Penetration Testing
We conduct regular penetration tests by independent third-party security firms to validate our security controls.
Infrastructure Security
- Cloud Infrastructure: We use enterprise-grade cloud providers with industry-leading security practices, including AWS and Google Cloud Platform.
- Network Security: Our infrastructure is protected by firewalls, intrusion detection systems (IDS), intrusion prevention systems (IPS), and DDoS protection.
- Access Control: We implement role-based access control (RBAC) and require multi-factor authentication (MFA) for all team members accessing production systems.
- Monitoring: Continuous 24/7 monitoring and alerting for security events and anomalies across all systems.
- Logging: Comprehensive logging of all security-relevant events with secure, tamper-proof storage.
Application Security
- Secure Development Lifecycle (SDL): We follow secure coding practices, conduct code reviews, and integrate security testing throughout our development process.
- Static Application Security Testing (SAST): All code is scanned for vulnerabilities before deployment.
- Dynamic Application Security Testing (DAST): We regularly test our running applications for vulnerabilities.
- Dependency Scanning: Automated scanning of all dependencies for known vulnerabilities with continuous monitoring.
- Incident Response: Documented incident response procedures with 24/7 on-call team and regular incident response drills.
Data Protection
- Data Isolation: Customer data is logically isolated using multi-tenant architecture with strong separation controls.
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Encryption keys are managed using secure key management services.
- Backup & Recovery: Regular automated backups with tested recovery procedures. Backups are encrypted and stored in geographically separate locations.
- Data Retention: Clear data retention policies with secure deletion when no longer needed. Cryptographic erasure for sensitive data.
- Privacy by Design: Privacy considerations are built into our product development process from the ground up.
Enterprise Security Features
For enterprise customers, we offer additional security features:
SAML/OIDC SSO
Single Sign-On integration with your identity provider
SCIM Provisioning
Automated user provisioning and deprovisioning
Audit Logging
Comprehensive audit logs for compliance and investigation
Data Residency
Custom data residency options for specific regions
Security Reviews
Dedicated security reviews and architecture discussions
Custom Policies
Configurable security policies to meet your requirements
Responsible Disclosure
We value the security research community. If you believe you've found a security vulnerability in KarmaGate, please report it responsibly.
How to Report
Please send vulnerability reports to security@karmagate.com. Include:
- Description of the vulnerability
- Steps to reproduce the issue
- Potential impact
- Any proof-of-concept code (if applicable)
Our Commitment
- Acknowledging receipt within 24 hours
- Providing regular updates on our investigation
- Not pursuing legal action for good-faith security research
- Recognizing researchers who help us improve our security (with permission)
- Working with you to understand and resolve the issue
Scope
Our responsible disclosure program covers:
- karmagate.com and subdomains
- KarmaGate desktop applications
- KarmaGate APIs
Out of Scope
- Social engineering attacks
- Physical security attacks
- Denial of service attacks
- Third-party services we use
Contact
For security-related inquiries, please contact our security team:
KarmaGate Security Team
Email: security@karmagate.com
For legal matters: legal@karmagate.com
For privacy matters: privacy@karmagate.com